Skip to content
Legal

Privacy policy

Data protection for this website.

Controller

MonaHilft.de (c/o Jungherz GmbH) · Duvenkamp 21 · 46282 Dorsten, Germany · hallo@monahilft.de

Hosting

This website is served statically via GitHub Pages (GitHub, Inc.). When pages are requested, technically necessary connection data (IP address, timestamp, requested resource) is processed by the host.

Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics uses technologies that allow an analysis of your use of the website; IP addresses are processed by Google in truncated form. The information obtained is generally transferred to and stored on Google servers; a transfer to the USA cannot be ruled out. The legal basis for processing is our legitimate interest in analysing and improving this website (Art. 6 (1) (f) GDPR). You can object to the collection, e.g. via the browser add-on to opt out of Google Analytics. For more information see the Google privacy policy.

Podcast player (Elfsight)

On the podcast page we embed a player provided by Elfsight (Elfsight, Inc.). When you open that page, content is loaded from Elfsight servers; for technical reasons your IP address is transmitted to Elfsight. More information: Elfsight privacy policy.

Contact form

Details from the contact form (name, e-mail, company, message) are used exclusively to process your request. Nothing is transmitted before you submit the form.

Submissions are received by Auxdesk, a support system operated by Jungherz GmbH and hosted in the EU. Auxdesk stores your request as a case in our workspace at Notion (Notion Labs, Inc., USA), where we process and answer it. To pre-sort requests and fend off spam, the text of your request may be analysed by an AI model operated in the EU. Along with the request, Auxdesk stores the page it was sent from and your IP address; the IP address is truncated after 7 days. No data is sent to Auxdesk before you submit. More information: Notion privacy policy.

MonaZentrale & Mona services

Use of the Mona services (e.g. MonaOffice) and the MonaZentrale app is governed by the privacy policy of MonaHilft.app.

Your rights

Access, rectification, erasure, restriction of processing, data portability, objection, and the right to lodge a complaint with a supervisory authority in accordance with the GDPR.